Shipping Policy

Order Cancellations

Once an order has been placed, please be advised of the following cancellation terms:

All orders, once purchased, can only be cancelled within 24 hours.
After this period, a 30% restocking and processing fee will be charged on any cancelled order.

Please contact our customer service team as soon as possible if you wish to make changes or cancel your order.

Delivery Information

Delivery times are meant to serve as a guide and depend on the acceptance and approval of your order.

Barring any exceptional circumstances, we strive to fulfill your delivery within 2–4 working days from the order date. This is a general estimate and may vary.

The courier company will contact you on the day of delivery and usually delivers on Sundays as well.

The delivery date may vary due to carrier shipping practices, delivery location, delivery method, and the items ordered.

We strive to provide delivery to all locations; however, please be aware that additional shipping fees and longer delivery times may be necessary for remote or difficult-to-access areas. Should you have any questions regarding delivery to your specific location, we encourage you to reach out to our customer service team for support.

We collaborate with reputable courier services to guarantee that your order is delivered securely and punctually. Our delivery partners possess expertise in handling delicate items such as bathroom panels, thereby reducing the potential for damage during transportation. We take extra measures to ensure your items arrive in perfect condition, minimizing any risk of impairment.